Ronnie, Yes they do, but due to Covid-19 and short staffing, it may take a while. If you did not direct your email to support at elecraft.com, it may take a while to get it from one email address to another until it finally hits support. 73, Don W3FPR On 5/19/2021 6:22 PM, Ronnie Hull wrote: > Does the Elecraft technical department ever answer emails? > > W5SUM > >