[Elecraft] March/April NCJ

[Grant Youngman]

At least they just grumbled about your review.

I once posted to a reflector about (what was well known) buggy control firmware in a (non-Elecraft) radio.  (The “radio" part of the radio was fine, but sometimes you never knew what pressing a front panel button would break next).  I almost immediately received a cease and desist letter via emai from the developer of said firmware, threatening a lawsuit based on potential loss of livelihood and reputation if I didn’t make a retraction.  I made a snark-laden public retraction on the reflector, which I’d guess was lawsuit worthy in itself.  But I guess that was enough.  I never heard from this person again.

I eventually just got rid of the radios and moved on …. life is too short.

Grant NQ5T


> On Mar 13, 2021, at 1:52 PM, Wes <wes_n7ws at triconet.org> wrote:
> 
> I bought a European made tri-band Yagi antenna from a friend who had never installed it. (I won't mention the manufacturer)  It was still in the unopened box after sitting in my friend's garage for some time.  The pieces of tubing were shipped inside each other (graduated metric sizes have a lot of clearance between sizes) and when I extracted them all I found two pieces for the same element were very corroded.  I used my household lye/vinegar method to clean them up and assembled the antenna. It worked fine and I decided to write an eHam review.
> 
> Based on the QC issue I rated it a four stars. I almost immediately got an email from the company in which I was accused of improperly storing the antenna and all sorts of other things.  It was also claimed that anything less that five stars would ruin their business, etc.  I sent photos of the tubing and heard back that this was impossible, it's never happened before and so on and so forth.  I got so much grief about this that I wrote the reviews people at eHam and asked them to pull my review, which they did.
> 
> Wes  N7WS
> 
> On 3/13/2021 10:37 AM, David Gilbert wrote:
>> 
>> I agree that a preponderance of 5 ratings are from people congratulating themselves on their choice, and the text often goes like
>> "this is a fine rig" or "met all my expectations."
>> 
>> And out of roughly 2,200 eHam ratings I once profiled just for grins, almost all of the ratings of 1 star or 2 stars were for service or support issues ... which tells you nothing about the rig itself.
>> 
>> I also agree about the need to look for trends in the comments to find any worthwhile insight ... which is why the NCJ article that used only the summary average ratings is borderline useless to me.
>> 
>> 73,
>> Dave  AB7E 
> 
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