[Elecraft] Repair Service

[Julia Tuttle]

Thank you for sharing that -- it's actually really useful context for the
industry as a whole.

I am so looking forward to things getting better.

On Fri, Apr 9, 2021, 15:58 Eric Linxweiler [W7FCL] <w7fcl at westseattlearc.org>
wrote:

> I'd suggest this isn't an Elecraft problem alone.  CA is in the middle of
> COVID in a bad way.  I sent a mobile rig to Yaesu in Los Angeles, and it
> took four months to get it back.  I couldn't get a single status update via
> email or calls, and didn't know if the radio was going to be repaired or
> not - until UPS delivered it to my house.  Evidently all incoming shipments
> are quarantined for a period of time, then also most of the normal in
> office staff are working remote.
>
>
>
> On Fri, Apr 9, 2021 at 9:39 AM k2vjk <k2vjk at k2vjk.com> wrote:
>
> > Is Elecraft having a problem with its repair service? My radio was
> > accepted on February 2, 2021, and I was quoted a 20 working day turn
> > around. It is now April 9, 2021, and they will not answer emails, or
> > telephone calls. My stress level has gone from disappointed to
> disgusted. I
> > am starting to worry if I will ever see my K3S again! Can anyone suggest
> a
> > course of action?
> >
> > Sent from Mail for Windows 10
> >
> >
> >
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