[Elecraft] Firmware development

[Rick NK7I]

And yet the TS-590 still has unfixed design flaws (overshoot being one 
of the worst) without sending it to an authorized shop, taking weeks.

It was MONTHS before that firmware was updated (since originally 
reported).  I find the reaction time for updates with Elecraft to be 
more responsive.  Plus you can talk to a tech (except for COVID delays 
now) the same day you initiate contact.

73,
Rick NK7I

On 11/25/2020 8:25 AM, Andy Durbin wrote:
> "Name any other company that gives you FREE firmware updates in real time (not months later like Icom or never like most others) until the issues are resolved to the user satisfaction; or that ADD features previously unavailable."
>
> Kenwood!
>
> Kenwood has released firmware updates for TS-590S defects that I reported and made product improvements that I suggested.   My experience is that Kenwood has fixed problems far more quickly than Elecraft.
>
> 73,
> Andy, k3wyc
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