[Elecraft] Elecraft Technical Support

[Eric Swartz]

We're still here and Elecraft support is definitely active:-)

Rob, Doug and and the rest of our support team are working remotely from home, primarily via email.  As a result of the shelter in place requirements currently through the end of May, and the inefficiencies that creates, our response times are longer, so please be patient with us. 

Our email/call volume (and orders!) are actually higher than normal. Must be due to everyone having more time for ham radio as they shelter in place at home!

73,

Eric
elecraft.com
_..._

> On May 6, 2020, at 5:42 AM, Edward Seeliger <eseeliger at earthlink.net> wrote:
> 
> Has online Elecraft Technical Support stopped?
> I was in email contact with them trying to resolve a problem with my K3 (lack of analog audio in through the KIO3B module LINE IN port to the K3 for digital modes) when emails ended with no further replies to my emails since last Thursday.
> The problem is not yet resolved.
> Edd