[Elecraft] Shipping Status updates

[Don Wilhelm]

Lou,

If FedEx required a signature, I can guess at the problem.  Everyone at 
Elecraft who can work remotely are observing a shelter-in-place 
directive.  That would include the front office folks and support and 
anyone else who can work remotely.

UPS or USPS shipping may be the best choice in the midst of the current 
COVID-19 crisis.

As for "loss of repair business", Eric has stated several times that 
Elecraft does not make any profit from repairs - by the time support, 
receiving, shipping as well as administrative costs for a repair are 
considered, I can agree that Elecraft does not make any money on 
repairs.  It is available only to support those customers who buy the 
products.

73,
Don W3FPR

On 3/18/2020 5:30 PM, W0FK wrote:
> Sent my KX2 back last week for repair, and got a notice from FedEx of a
> delivery exception:  "Local delivery restriction, delivery not attempted."
> Although it's scheduled for delivery tomorrow, that can't happen. FedEx told
> me it will be returned to me after 10 days if it can't be delivered. Minor
> issue issue in the big scheme of things, but if shipments in can't make it,
> that's a loss of repair business.
> 
> 73, and everyone stay safe.
>