[Elecraft] KPA500 Remote Utility Fails

[DAVID INGEBRIGHT]

After a failed windows update, I had to reload some of my software. Among that was the KPA500 remote utility. I did what I did before, went to the elecraft support page, found the KPA500 download, did the download, it said to also download the dot net framework. I did that and then I downloaded the FTDI comport drivers, located the proper comport and launched the utility. I get a big error box that says " Unhandled Exception has occurred in your appliacation" "Unable to load specified amp driver"
I uninstalled the utility and the dotnet framework and reloaded only to have the same thing happen. So I went and did the same thing on my #2 shack PC and same results. What am I doing wrong here?
//Dave WB7ELY