[Elecraft] K3s USB failure?

[Peter Dougherty]

Hi Bill,
Yes, I did all of that. Device manager is clean. When the problem is
occurring it still shows up normally, and as I mentioned, I can get audio
into the PC from the radio and out from the radio (with PTT switching). It's
just CAT control that's wonky.

 - pjd

-----Original Message-----
From: Bill Johnson <k9yeq at live.com> 
Sent: Sunday, June 23, 2019 6:20 PM
To: Peter Dougherty <lists at w2irt.net>; Elecraft at mailman.qth.net
Subject: RE: [Elecraft] K3s USB failure?

Did you disconnect USB devices, reboot the PC and then reconnect.  Also look
at device manager to make sure there are no error icons.  If there are
remove, then refresh.

73,
Bill
K9YEQ

https://wrj-tech.com/

-----Original Message-----
From: elecraft-bounces at mailman.qth.net <elecraft-bounces at mailman.qth.net> On
Behalf Of Peter Dougherty
Sent: Sunday, June 23, 2019 2:33 PM
To: Elecraft at mailman.qth.net
Subject: [Elecraft] K3s USB failure?
Importance: High

Hi guys,
I hope this is a case of pilot error here, but I think my K3s might have
suffered damage today and I need help in getting this back alive.

After I moved the radio out to the deck for Field Day everything worked
fine. Moved it back inside and I have no USB connectivity to any software
app that normally connects to. When I plug the USB-B cable into the USB port
on the back of the K3s I hear the Windows sound (twice) indicating that it's
connecting, the port shows up as it's supposed to in the device manager
(COM-5 on the desktop, COM-3 on the laptop), but neither N1MM+, DX Lab Suite
Commander, or the K3 Utility can find the radio. I'm at a loss to understand
what could have happened here, but I'm completely dead in the water now. In
the menu, RS232 is set up USB.

The sound card portion of the USB port is fine (I can get audio from the K3s
into the computer, and generated .wav files play from the computer over the
air. I just have no CAT control, either way.

 


----------------------------------------------------

Regards,
Peter Dougherty

 

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