[Elecraft] new dead K3s still not fixed

[na5n at zianet.com]

KD7PY writes:

> bought a new K3s Factory and a k3 kit, 1 month ago, the K3S was dead out of the box ...

Ed,
Frustrating when that happens.  Once in a while when buying a car, PC or  
ham radio, you get one not working properly.  Nobody on this list can help  
you, only Elecraft.  I've never known Elecraft to leave someone "hanging."   
I'm sure contacting their service dept. directly will get your issues  
resolved, perhaps a setup/menu problem hopefully fixed right over the phone.

73, Paul NA5N