[Elecraft] Elecraft business practices

[John Harper]

I had a similar issue recently after ordering a KXPA100. The "Status" page
said they were in stock, both in kit form and completed, so I ordered a
completed one.

I ordered, my credit card was charged (not a hold of funds - charged).
After a week I called to find out the status of my order and was told that
several parts were on backorder and that they were expected the following
week. I asked the lady to cancel my order. She put me on hold and a man
then picked up the call, telling me that the amp is "ready to ship and will
go out today". No thanks.

In retrospect, I believe my order had been lost and would not have been
found had I not called. I didn't like the fact that my card had been
charged - I've been told since that this is not legal - or that the item
wasn't available despite what the Status page said. If they're not going to
keep it updated, don't have it at all.

The whole thing turned out to be a blessing in disguise:
https://ae5x.blogspot.com/2018/12/thoughts-on-hardrock-50.html

I continue to enjoy my KX2 and KPA500 ;-)

John AE5X