[Elecraft] Upgrading the Shack

[Joe Subich, W4TV]

Mike,

 > UPS is the most useless carrier I have ever dealt with, ...
> and maybe they can also get a FedEx shipping account as I 
> have had nothing but great success dealing with FedEx.
Unfortunately, other than USPS, UPS is the best of a bad lot.

FedEx mess up more deliveries than they get right in my
experience.  I've had them try to charge *China* duties on
shipments coming from Europe - simply because some clerk
can't be bothered to read the commercial invoice.  It is not
unusual for them to charge significant processing and "advance
payment" fees on import shipments for which there is no duty
due, etc.  I've had them hold packages for payment requiring me
to drive completely across the Orlando metro area (3 hour round
trip with significant tolls) only to have nothing due and the
counter person simply hand me the package.

5B4AGN and I recently spent most of a week trying to sort out the
import of cases for his most recent multi-band BPF group buy simply
because FedEx's customs clerks did not read the commercial invoice
for the shipment.  Thus they were unable to properly classify the
products and the country of origin - even though both were clearly
stated on the invoice/packing list.

FedEx may have been the best at one time, but their customer service
has been circling the drain for at least two to three years.

Now, with FedEx acquiring the US (and perhaps CA) end of both TNT
and DHL the options for shipment from Europe to the US are being
significantly reduced.

73,

    ... Joe, W4TV


On 2019-12-25 9:02 AM, Mike VE3YF wrote:
> Update:
> 
> The KPA1500 left Elecraft on 20 Dec 2019, and arrived in Mount Hope, 
> Ontario 21 Dec 2019, with a guaranteed delivery to me on 23 Dec 2019.
> 
> And the KPA1500 is still in Mount Hope, Ontario, due to no fault of 
> Elecraft, Canada Customs, Weather and myself.
> 
> UPS is the most useless carrier I have ever dealt with, and after 
> clearing customs they would not allow the KPA1500 to be picked up in 
> person even after taxes etc had been paid. Actually they wanted taxes 
> paid prior to going into Canada Customs. Just a note for Elecraft, I 
> will be sending a complete timetable of all the events that have 
> transpired, and maybe they can also get a FedEx shipping account as I 
> have had nothing but great success dealing with FedEx.
> 
> UPS says I might see the package on 31 Dec 2019, heavy emphasis on might.
> 
> The Christmas Grinch arrived at this shack.
> 
> Hopefully everyone is having a Merry Christmas...
>