[Elecraft] OT: Shipping

Tue Sep 25 16:35:38 EDT 2018

I agree for small shipments. However USPS doesn't pack. The point being, if I use the Fed-X packing service and it gets damaged or lost it is 100% their issue.   In other words they don't come back to me and say "poorly packed".  

I lost a radio via UPS due to damage. When I recovered it there was a corner crushed and some type of equipment track on the box.  Their response was "improper packaging".  ???? Guess I should have used a steel case.  

Seems that diff folks have different results. 

Bob, K4TAX

Sent from my iPhone

> On Sep 25, 2018, at 2:50 PM, Ken G Kopp <kengkopp at gmail.com> wrote:
> 
> In decades we've -never- had a positive interaction with FedEx ... IMO, an
> awful company!
> 
> Rose (Elecraft Cases & Covers) ships 10 - 20 orders per month via USPS
> Priority Mail, and have never had a single issue.  Never more than 3 days
> to anywhere in the US.
> 
> 73!
> 
> K0PP
> 
>> On Tue, Sep 25, 2018, 13:32 Carl Jón Denbow <n8vz at qth.com> wrote:
>> 
>> Never had a problem like that at UPS, and I’ve shipped many high value
>> items with them.  I did have a problem like that, but not as severe, at
>> FedEx once. They opened the box because I said the value was about
>> $4000.00.  They had to insure the packing was sufficient.  I’ve avoided
>> them for high-value items ever since. 73 de Carl
>> 
>> Sent from my iPhone
>> ===========================
>> Carl Jón Denbow, N8VZ
>> 17 Coventry Lane
>> Athens, Ohio 45701-3718
>> 
>> carl at n8vz.com
>> www.n8vz.com
>> EM89wh
>> 
>> IRLP 4533   Echolink 116070
>> 
>> PSK and JT65 Forever!
>> ===========================
>> 
>>> On Sep 25, 2018, at 3:04 PM, Bob McGraw K4TAX <rmcgraw at blomand.net>
>> wrote:
>>> 
>>> I just took mine to the authorized Fed-X shipping store and let them
>> deal with it.  No hassles. Less expensive than UPS and faster service.
>>> 
>>> Bob, K4TAX
>>> 
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Sep 25, 2018, at 1:36 PM, Grant Youngman <ghyoungman at gmail.com>
>> wrote:
>>>> 
>>>> The thread started by the gentleman who thought his KX2 might be dead
>> and needed to go to Elecraft motivated me to make this comment about
>> shipping.
>>>> 
>>>> For several good reasons, I just sent my K3 to Elecraft for service for
>> the first time ever.  Insured, double boxed, expensive Uline 3” plank foam
>> cushion support for the inner carton, etc.   Because I insured it for a
>> high value, I was required by UPS to take the carton to the local UPS
>> Customer Service Center, not the UPS store, etc. to obtain a signature.
>> Don’t know if I’d scheduled a pickup that it would have been the same fire
>> drill, but that wasn’t an option for me because of UPS schedules around
>> here.
>>>> 
>>>> Got to the UPS Center at the airport  and was told that I had to UNPACK
>> ALL of the cartons so they could see what was inside and determine that it
>> wasn’t explosives (apparently there was an incident at FedEx back in
>> February).   UPS did a sloppy job of retaping everything.  Nothing worse
>> than having to cut open carefully packed and sealed containers to prove
>> you’re not just another uni-bomber.  I bit my lips and was (mostly)
>> friendly about it.  Worse than TSA … because they don’t have the chemical
>> detection wipes and X-ray machines that TSA has.   So it’s a bigger than
>> average hassle.
>>>> 
>>>> Word to the wise — leave your  cartons untaped, take your tape gun with
>> you, and close/tape the containers yourself.  (Maybe I’m the only person
>> that didn’t know this was a current UPS policy?)
>>>> 
>>>> Grant NQ5T
>>>> K3 #2091 KX3 #8342
>>>> 
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>>> 
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