[Elecraft] FW: Enquiry Time

[Don Wilhelm]

Stuart,

You would normally receive a reply in 24 to 48 hours, except on weekends 
when the office is closed.  If sent over the weekend or late Friday or 
on a Monday, realize that Mondays are very busy with support emails 
trying to catch up with the weekend backup.

I suspect something has happened to the email in cyberspace.  I suggest 
re-sending.  You may use support at elecraft.com since the other support 
addresses all flow into the same bucket anyway (or at least they should).

73,
Don W3FPR

On 7/30/2018 3:47 PM, Stuart Hill wrote:
>   
> 
> Does anyone know the usual time taken to get a reply from the
> k3support at elecraft.com <mailto:k3support at elecraft.com>  email address? I
> asked a question last week but have had no reply as yet.