[Elecraft] Elecraft earns yet more respect

[Rick WA6NHC]

My KAT500 had an arc between two jumpers atop the PC board, in the 
middle of the KH1 DXpedition rendering it inoperable. I had to switch to 
a manual tuner and switching arrangement (ugh!) while I sent it to Elecraft.

Some of the damage was a burned PC board and traces as well as the two 
jumper cables.

I received a phone call this morning from the tech working on it.  It is 
repaired, UPDATED with all current mods (including moving the wires that 
arced to a different configuration) and is undergoing rigorous testing.  
It will be shipped in a couple days.

Total bill to me:  ONE hour of shop time.  Faced with possible 
replacement, this price alone is well worth it but when you add that 
it's been updated, priceless.

I have to retrain it to the antennas; no problem, I saved the 
configuration and expected this to happen.  I'll run through retraining 
anyway.


I tell most folks that if they do me right; I'll sing your praises to 
high heaven.  Do me wrong and I'll make sure there is NO place you can hide.

Elecraft:  Once again, you've done good.  Thank you.  THIS is the 
business model to follow.


Rick WA6NHC