[Elecraft] Thank you to Elecraft

[Michael Blake]

This has been a very interesting thread for me.  I too am a very satisfied elecraft customer, mainly as a result of EXCELLENT service.  I have a T1, SG3, KX3, PX3, K3s, SP3, KPA500 and KAT500.

When the KX3 was about 10 months old I noticed that a couple of the yellow painted letters on the face plate were popping off.  The faceplate was quickly replaced. My KPA500 had a very unusual fault in that 4 of the PEM nuts in the bottom chassis plate were the wrong thread size.  Once diagnosed the bottom plate was quickly replaced I I rebuilt the amplifier.  After about 6 months I turned on the station and keyed a couple of “dits” on the paddle and the KPA500 blew the tops off of both output FETS.  Elecraft quickly had a replacement power module on the way to me.

This week I finally figured out that a distorted SSB audio report I received since I built the K3s as really present only when using more than 12 watts output.  Whenever the KPA3A kicked in there was a noticeable distortion on my signal.  You guessed it, a replacement KPA3A module was in the mail and should arrive this Wednesday,

Their service is excellent and I am a VERY SATISFIED customer.  My wife’s comment, on learning that I was waiting for another replacement part, was “you certainly seem to have a lot of problems with that stuff”.

Go figure :)

Oh yeah, I am also a MAC lover :)

Very 73 - Mike - K9JRI







> On Aug 6, 2018, at 12:40 PM, Gary Smith <Gary at ka1j.com> wrote:
> 
> Between my recent orders to upgrade my 
> Backup K3 and my recent service (update) 
> to my K3s which just returned today, I 
> want to thank anyone from Elecraft who may 
> read this.
> 
> My K3s was attended to quickly and 
> returned in marvelous condition and thank 
> you for the updates. The shipping of the 
> items for the K3 was done expeditiously 
> and the quality of communication was to my 
> estimation, perfect.
> 
> To be exact: Every communication I have 
> ever had with Elecraft be it from 
> reception, orders, tech help, fairness in 
> pricing to shipping has been an exemplary 
> experience which dates back to my first 
> contact in 2008.
> 
> I could not ask for more and I am truly 
> satisfied with this experience. If 
> everyone else provided this quality of 
> product and support, I'd never know just 
> how good it really is.
> 
> I'm just saying.
> 
> 73,
> 
> Gary
> KA1J
> 
> 
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