[Elecraft] KIO3B Installation Problem

[Rick Tavan]

Helping a guy install a KIO3B in his K3 S/N 4xxx, I'm unable to see it
listed as a COM port in K3 Utility. The connection is via the new USB A-B
cable. The K3 shows up in Device Manager under Win 7 (IBM laptop) as a
sound device, a USB hub, and a xx232... other device (I don't recall the
exact nomenclature.) but this version of Win 7/Dev Mgr doesn't display COM
port numbers and has no PORTS entry in its list of things. Even Properties
shows no such info. We downloaded the latest K3 Utility 1.16.7.25 but it
shows a blank COM port list. The K3 is running uC 5.50, d1 2.87, FL 1.25.
We confirmed that K3 Config Menu displays KIO3b and set RS232 to Usb. Any
idea what we missed?

Thanks & 73,

/Rick N6XI

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Rick Tavan
Truckee, CA