[Elecraft] Sending in for a Tuneup

[Don Wilhelm]

Bob,

If you bought it new, it had that tuneup before it left the factory - 
any problems in the first year should be taken care of under warranty. 
If you do have problems, the first course of action is to contact 
Elecraft support.

If you bought it used, and you want it checked out at the factory the 
same as would be done if it were new, you will need an RSA to send it 
in.  To start that process, contact support at elecraft.com.  Wait until 
you have the RSA number and form and instructions before sending it.

I don't know what the normal time to check it out will be, but my guess 
is about 1.5 hours at $99 per hour plus shipping.
It will come back to you having been reset to factory defaults with 
firmware updated, so if you have established some favorite setting like 
TX/RX EQ or AGC parameters, etc.  Write your settings down before 
sending.  In this particular case I would suggest not relying on a saved 
configuration file.

73,
Don W3FPR

On 5/31/2017 1:56 PM, Bob Jonas wrote:
> My KX3 is my first (and only) Elecraft and I am curious about the procedure
> to have have it sent in have have them do a look over of the rig.
> I've had had it for a few months and would just to get a clean bill of
> health.
> Any comments on the procedure?
> Cost?