[Elecraft] K3 not Seen By Computer after OS upgrade

[Bill Johnson]

If you upgraded to Win 10 then do the updates which are rather large and see if that doesn't fix the issue.  If not then right click on the Win 10 start icon and select device manager.  Find errors in the list then uninstall.  Next select action and select look for new devices ( something like that).  If you note the device manager repopulates the same errored device, remove again but reboot.  IF that doesn't solve it, right click on errored device item and look for update.  If that doesn't work, google the issue and be careful where you go to research the item.  (Great place to find viruses or bad sites.)

73,
Bill
K9YEQ

-----Original Message-----
From: Elecraft [mailto:elecraft-bounces at mailman.qth.net] On Behalf Of Dick Dievendorff
Sent: Saturday, March 18, 2017 1:51 PM
To: 'Richard Lawn' <rjlawn at gmail.com>; elecraft at mailman.qth.net
Subject: Re: [Elecraft] K3 not Seen By Computer after OS upgrade

It took a couple of minutes for the device driver to be installed the first time. There were a series of “toaster popups” in the lower right corner that described progress…  I think I did have the other end of the cable into the radio for this, but I don’t recall.  Patience is definitely required.  I most recently did this at last year’s Visalia DX convention with a new device (a K-Pod) with slow wifi and my CEO and customers were waiting. I remember it well.

 

I sometimes delete the existing driver, then ask Windows to go get it again.

 

Dick, K6KR

 

 

From: Richard Lawn [mailto:rjlawn at gmail.com]
Sent: Saturday, March 18, 2017 11:40
To: Dick Dievendorff <dick at elecraft.com>; elecraft at mailman.qth.net
Subject: Re: [Elecraft] K3 not Seen By Computer after OS upgrade

 

But there is no characteristic windows system chime when I plug in the K3 cable nor is anything shown in the device manager, except the other parts in use.

 

Rick

On Sat, Mar 18, 2017 at 2:23 PM Dick Dievendorff <dick at elecraft.com <mailto:dick at elecraft.com> > wrote:

What I did the first time on several different Windows 10 systems was plug in the USB cable and waited (for several minutes) for Windows to find the required device driver from Windows Update.  I've never had to install a device driver from The FTDI site.

YMMV...
Dick, K6KR


-----Original Message-----
From: Elecraft [mailto:elecraft-bounces at mailman.qth.net <mailto:elecraft-bounces at mailman.qth.net> ] On Behalf Of Richard Lawn
Sent: Saturday, March 18, 2017 10:56
To: elecraft at mailman.qth.net <mailto:elecraft at mailman.qth.net>
Subject: [Elecraft] K3 not Seen By Computer after OS upgrade

I bit the bullet and upgrade from Win 7 to 10 this morning in an effort to address some issues I just couldn't live with any longer. All was fine until I plugged the USB cable from my K3 into the computer and nothing. No recognition what so ever. I went to the Elecraft site and downloaded and installed FTDI and Prolific drivers though I think it needed FTDI. Still nothing. I'm puzzeled though as I downloaded two different FTDI driver packages. One was an install package and the other is a folder with no obvious setup file for installation. The folder is labeled CDM v2.12.26 WHQL Certified. That's probably the one I needed to install but am at a loss in how to do that. Some advice would be appreciated.

Rick, W2JAZ
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