[Elecraft] Does one receive an email when an order is placed?

[Tom]

Hi,
I do think that there is something wrong with the virtual cart ordering 
system.
I do not have a confirmation message in my junk folder.  If I had made an 
error in my email address then there should have been a notification to 
someone about this error.  I entered my email address, my phone number and 
my call sign.  I did NOT make an error in all three.
A very quick search on my call sign VA2FSQ would quickly show my email 
address, phone number, and my order history (almost every single Elecraft 
product).,
I now need to wait an additional three weeks for my product.
I would expect a little bit better consideration especially since I dropped 
everything to help you guys out just a little while ago.
So much for professional courtesy.


-----Original Message----- 
From: Eric Swartz - WA6HHQ, Elecraft
Sent: Wednesday, June 22, 2016 9:15 PM
To: elecraft at mailman.qth.net
Subject: Re: [Elecraft] Does one receive an email when an order is placed?

Our Web order entry system always sends an immediate email confirmation. Ron 
was probably noting that we do not normally send a second one manually.

We usually also send an automated email with a tracking number when we ship 
via UPS.

If you do not receive a quick confirmation email when placing an order on 
the web, its likely there was a typo in your entered email address on the 
order. (Or it is caught in your spam filter.  Make sure to search on and 
whitelist emails from VirtualCart at vcart.com , which is our secure shopping 
cart vendor.)

Feel free to call or email sales at elecraft.com if you do not receive an email 
order confirmation quickly

73,

Eric
elecraft.com
_..._



> On Jun 22, 2016, at 9:06 PM, Tom <tomb18 at videotron.ca> wrote:
>
> Well lo and behold.  This time I received an email confirmation.  I do not 
> have one from when I placed the order a few weeks ago.
> Funny, Ron in sales says they do NOT send an email confirmation.
> 73
>
> -----Original Message----- From: Bob
> Sent: Wednesday, June 22, 2016 2:55 PM
> To: Tom ; Elecraft Reflector
> Subject: Re: [Elecraft] Does one receive an email when an order is placed?
>
> Hi Tom,
>
>           Last order placed was for K-Pod on April 17th and I did.  As far 
> as
> I remember always did in the past too.
>
> 73,
>
> Bob
>
> K2TK
>
>
>
>> On 6/22/2016 2:08 PM, Tom wrote:
>> The reason I ask is that early this month I ordered a bunch of stuff and 
>> I remember seeing the web page confirmation but I do not seem to have any 
>> email.  Does one get sent?
>> Thanks, Tom
>> va2fsq.com
>
>
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