[Elecraft] Elecraft website and Fios

Eric Swartz - WA6HHQ, Elecraft eric at elecraft.com
Tue Jan 5 13:28:24 EST 2016


We've been beating on the Verizon Fios issue accessing elecraft.com with our 
team non-stop since it first started to occur, and we are also in direct contact 
with our hosting ISP for Elecraft. Their engineering team is hitting it hard 
from their end.

Let's drop the thread on here for now to reduce list clutter.. If you wish to 
send a report of failure, or if it starts working for you, please email me 
directly ( eric at elecraft.com) .

73,

Eric
/elecraft.com/

On 1/5/2016 4:25 AM, Barry N1EU wrote:
> It is NOT a routing issue.  Knut and I have identical tracert after
> the first few hopes and I've never had an issue with connecting.
>
> Barry N1EU
>
> On Mon, Jan 4, 2016 at 11:53 PM, tomb18 <tomb18 at videotron.ca> wrote:
>> I had the same thing in the past where I couldn't access Price Waterhouse from work but I could from home.A trace route showed me the faulty router and a call to the whois administrator lead me to someone who said he couldn't do much.The next step was to the Canadian president of Price Waterhouse, and it was fixed the next day.Surely all you guys can find the offending router, especially since there are so many people with the problem.73 Tomva2fsq.com
>>
>>
>> Sent from my Samsung Galaxy smartphone.-------- Original message --------From: Rick Miller - N1RM <n1rm at arrl.net> Date: 2016-01-04  11:45 PM  (GMT-05:00) To: elecraft at mailman.qth.net Subject: Re: [Elecraft] Elecraft website and Fios
>> Just a quick update - please don't yell at me...
>>
>> The problem persists here (Reston, VA).
>>
>> Further troubleshooting indicates that the problem is NOT at Elecraft.
>>
>> Verizon has now escalated this two levels to their engineering group - not
>> sure what that means, but it sounds impressive.  I'll continue to ping them
>> to ensure they don't close the ticket from perceived lack of interest.
>>
>> FWIW, they seem genuinely interested in solving this.  Some of the
>> complaints about this thread indicate that a few people don't appreciate the
>> fact that Verizon does not own or control much of the infrastructure between
>> my house and Elecraft (that's the nature of the Internet).  I've dealt with
>> other ISP's, in the past, who would make me prove that the problem is theirs
>> (generally impossible for an end-user to do) before investigating it.
>> That's why they are "in the past."
>>
>> Rick
>> N1RM
>>
>>
>>
>>
>> --
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