[Elecraft] Elecraft website and Fios

[tomb18]

I had the same thing in the past where I couldn't access Price Waterhouse from work but I could from home.A trace route showed me the faulty router and a call to the whois administrator lead me to someone who said he couldn't do much.The next step was to the Canadian president of Price Waterhouse, and it was fixed the next day.Surely all you guys can find the offending router, especially since there are so many people with the problem.73 Tomva2fsq.com


Sent from my Samsung Galaxy smartphone.-------- Original message --------From: Rick Miller - N1RM <n1rm at arrl.net> Date: 2016-01-04  11:45 PM  (GMT-05:00) To: elecraft at mailman.qth.net Subject: Re: [Elecraft] Elecraft website and Fios 
Just a quick update - please don't yell at me...

The problem persists here (Reston, VA).

Further troubleshooting indicates that the problem is NOT at Elecraft.

Verizon has now escalated this two levels to their engineering group - not
sure what that means, but it sounds impressive.  I'll continue to ping them
to ensure they don't close the ticket from perceived lack of interest.

FWIW, they seem genuinely interested in solving this.  Some of the
complaints about this thread indicate that a few people don't appreciate the
fact that Verizon does not own or control much of the infrastructure between
my house and Elecraft (that's the nature of the Internet).  I've dealt with
other ISP's, in the past, who would make me prove that the problem is theirs
(generally impossible for an end-user to do) before investigating it. 
That's why they are "in the past."

Rick
N1RM




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