[Elecraft] Elecraft website and Fios

Rick Miller - N1RM n1rm at arrl.net
Sun Jan 3 04:43:37 EST 2016


I just got off a fairly long chat with Fios service.  They have entered a
trouble ticket on their network back-end and should have action in 24-48
hours.  I was impressed with their willingness to take the responsibility
for the issue after a brief exchange of information.  Not what I'm used to
with most customer service organizations.

I can't explain Steve's ability to have it work on Win 7 and not Win 10.  I
could not get it to work on any browser on any OS (Windows, Mac OS, iOS,
Linux - even on my Raspberry Pi) as long as I was going through my Fios
network.  Everything worked fine when I fired up my mobile hotspot (on
Verizon's LTE network).  One other bit of data - I was able to get to
ftp://elecraft.com with no problem on Fios, so it was clearly an http
problem.

I will apologize to those that were complaining about this thread when those
who have posted about VAT, European shipping expenses, antistatic mats,
screwdrivers, etc, etc, apologize to me.  Seriously - this topic affected
many Elecraft customers and I would not have had a clue about the location
of the problem were it not for those who posted it here!

Thanks!
Rick
N1RM



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