[Elecraft] Elecraft Customer Service

[Jeff Griffin]

I'm glad this went better for you Bill. I gave my wife a Christmas list with
several items on it. One item was a add-on board for my P3. She explained
when ordering it from Elecraft that it was a gift, and was assured that it
would be treated as such. A day before we got to our home up north where we
were spending Christmas, I got an email at the hotel we were staying at. UPS
sent an email that my order from Elecraft was delivered. I thought out loud
for a minute, I didn't order anything, but then realized what it was. My
wife was a bit upset....

Merry Christmas
73 Jeff kb2m 

-----Original Message-----
From: Elecraft [mailto:elecraft-bounces at mailman.qth.net] On Behalf Of Bill
Mader
Sent: Sunday, December 25, 2016 10:42 AM
To: elecraft at mailman.qth.net
Subject: [Elecraft] Elecraft Customer Service

Merry Christmas to All!

I just opened a Christmas gift from my lovely wife Judy to find a K-Pod
inside.  This was quite a surprise since I had forgotten I suggested I
wanted one.  I also ordered one as part of a larger order and noted it was
"backordered" just after she place her order.

She received a call from Elecraft Customer Support pointing out we had both
ordered the same item and if they should ship both.  She explained "no" and
thus my backorder.

Where else could you find such great customer support along with such fine
products?  We all know the answer.

73, Bill, K8TE