[Elecraft] Unbelievable Customer Service - Thanks!!!

[James Bennett]

So often these days we hear about crummy customer service from various companies. Well, I just wanted to say a very big THANK YOU to the hard working folks at Elecraft! I had been thinking about buying a KXPA100 and KXAT100 to keep my three year old KX3 company. On Thursday night around 10:00 PST I decided to pull the trigger. Did the online order and expected that maybe I’d get the two units and connecting cable by maybe next Tuesday or Wednesday. Well, I’ll be darned if Santa didn’t make a guest appearance here at noon in the form of a USPS guy with a nice brown Elecraft box for me! Wow - one day service. They got the order Friday morning when they got to work, and I had my present the very next day. Yippee!!!

Thanks to everyone there at Elecraft. Happy holidays to them and everyone here in the reflector.

73, Jim / W6JHB