Save your self a lot of trouble and change over to Win4K3 Suite. It is specifically designed for Elecraft products and the customer support leaves HRD in its rearview mirror. Check out the website. 73Paulkc2nyu Win4K3 Suite Software for the Elecraft K3 K3S and KX2 | | | | | | | | | | | Win4K3 Suite Software for the Elecraft K3 K3S and KX2 | | | |