[Elecraft] Super Support

Bill Johnson via Elecraft elecraft at mailman.qth.net
Tue Sep 1 11:51:04 EDT 2015


Craig and the techs were super.
I emailed Elecraft support yesterday at 11:45. At 12:15 Craig called me with
what they thought my problem to be.
They were spot on with the diagnosis. 
I now have what is to me a new radio in that it plays beautifully.
By the way, the problem was self induced but had frustrated me for over a
year.
Tip if you rearrange your filters you need to renter the offsets. 
Also my firmware had become corrupted.
Old timers had struck. hi hi
Recal of the filter offsets and load of current firmware, recal S-meter. 
I now have my K3 working as it should.
Thanks to the quick response and proper diagnosis of the A-Team or E-Team.
hi hi

Bill J K7BRR 




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