[Elecraft] Unplugging the radio to protect it

[Vic Rosenthal 4X6GP/K2VCO]

Very few hams, if any, disconnect EVERY cable from their rig when it is 
not in use. Having said that, it's certainly a good idea to have a 
common grounded entry point with suppression devices for power, antenna, 
phone, cable, etc. so there won't be potential differences between 
equipment in the event of nearby lightning.

But in my opinion, making total disconnection of the equipment a 
condition for warranty repairs is a statement that they don't take the 
warranty seriously.

73,
Vic, 4X6GP/K2VCO
Rehovot, Israel
http://www.qsl.net/k2vco/

On 8 Oct 2015 16:46, Peter Pauly wrote:
> I had an experience a couple weeks ago where the USB audio chip in my
> Kenwood stopped working. Kenwood service refused to fix the problem under
> warranty and blamed me for not unplugging every single cable to the radio
> when not in use. I had only disconnected the antenna. Not the power, USB,
> key, etc. No other equipment was affected and the USB CAT still worked, so
> only one chip stopped working. The Kenwood service center even said they
> have had tons of people with the same problem. That experience prompted me
> to order a K3S and it's currently in a UPS truck somewhere between CA and
> IN.
>
> My questions for you guys and gals are:
> Do you disconnect every cable when the radio is not in use?  What are
> Elecraft's expectations or recommendations to us?  What chip does the K3S
> use for USB audio?  How would Elecraft, the company, have handled this
> situation?
>
> Peter
> W0VLL