[Elecraft] Unplugging the radio to protect it

[Peter Pauly]

I had an experience a couple weeks ago where the USB audio chip in my
Kenwood stopped working. Kenwood service refused to fix the problem under
warranty and blamed me for not unplugging every single cable to the radio
when not in use. I had only disconnected the antenna. Not the power, USB,
key, etc. No other equipment was affected and the USB CAT still worked, so
only one chip stopped working. The Kenwood service center even said they
have had tons of people with the same problem. That experience prompted me
to order a K3S and it's currently in a UPS truck somewhere between CA and
IN.

My questions for you guys and gals are:
Do you disconnect every cable when the radio is not in use?  What are
Elecraft's expectations or recommendations to us?  What chip does the K3S
use for USB audio?  How would Elecraft, the company, have handled this
situation?

Peter
W0VLL