[Elecraft] K3 firmware update failure

[GDR]

Sort of related to your problem.......

Last week I bought the PX3 for my KX3. The PX3 required a much later firmware installed in the KX3 than was in it (I had not kept it current; if it ain't broke, don't fix it mentality). So, I downloaded the current KX3 utility, got the latest firmware and started the process to load the new files to the KX3. Nothing. Couldn't get the Windows laptop pc running Vista to talk to the KX3. I have three KXUSB cables. Tried them all. Nothing. Went back to the Elecraft website and downloaded the FTDI chipset driver. Still nothing. This is the same computer I have been using all along with all of my Elecraft equipment and it worked last time I tried. Contacted tech support at Elecraft, followed all their suggestions and still no joy. So........ since the laptop was getting a few years on it and lacked many of the modern features (no touch screen, etc) I went to my local big box electronics store and bought the least expensive laptop (out the door for a little over $300) they had running the most up-to-date Windows operating system. Installed the utility and files on it then uploaded the new firmware to the KX3 first try. I had needed a new laptop anyway that was dedicated to the ham shack so I solved two problems with one purchase. Maybe you have a friend willing to let you try his computer? Or maybe you are in need of a new laptop? I sure like the PX3!