[Elecraft] K3 Reports of intermit bad audio

[NY2CQ]

All,

I must agree with Gerald.  I've been thinking about making the move to Elecraft and been following this board for a while just to gauge customer satisfaction, technical support, etc. I must say that the quantity and quality of information exchanged and the level of responsiveness have won me over.  If I had any doubts before, I no longer do.  I'm happily making the move.  Keep up the great work ... Customer service still matters!

73
Joe
NY2CQ

> On Jun 23, 2015, at 10:22 PM, Wayne Burdick <n6kr at elecraft.com> wrote:
> 
> Our pleasure, Gerald. I'm glad it was something simple and that you're back on the air.
> 
> 73,
> Wayne
> N6KR
> 
>> On Jun 23, 2015, at 6:47 PM, KC6CNN <kc6cnn at gmail.com> wrote:
>> 
>> I am happy to report that my awesome audio is back. 
>> Thank you Howard, Wayne, and Eric for your outstanding customer service. 
>> All is great with my K3 now. 
>> It still amazes me and it floored a couple of other hams that were here in
>> my shack when Wayne returned my e-mail. They were like " That is one of the
>> owners", I was like yeah. They could not believe that a simple guy like me
>> could get one of the owners to e-mail me back. I laughed and told them that
>> I had exchanged e-mails with both owners and had even spoken to them on the
>> phone. 
>> One of the hams laughed and said yeah try that with any of the big three.
>> Then said he believed he was going to sell his radio and purchase a new K3.
>> I explained the new K3s to him and told him he would not miss the old radio. 
>> Got off subject here sorry. 
>> Thanks again Elecraft for the outstanding Customer Service. 
>> Thank you
>> Gerald Manthey - KC6CNN
> 
> 
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