[Elecraft] K3 KXV3B install problems

Fri Jun 12 14:42:24 EDT 2015

Wayne I realize you are a small company but you cast a big shadow. We are like the six year old that is told he has to wait to Christmas to open the packages. Can't wait.
73, Fred, AE6QL

-----Original Message-----
>From: Wayne Burdick <n6kr at elecraft.com>
>Sent: Jun 12, 2015 11:08 AM
>To: Udo Langenohl - DK5YA <dk5ya at dk5ya.de>
>Cc: elecraft at mailman.qth.net
>Subject: Re: [Elecraft] K3 KXV3B install problems
>
>Hi Udo,
>
>No one would ever be "black listed," etc. We're just ramping up on multiple products and options simultaneously, and there may be some minor delays on specific items. 
>
>73,
>Wayne
>N6KR
>
>
>On Jun 12, 2015, at 12:52 AM, Udo Langenohl - DK5YA <dk5ya at dk5ya.de> wrote:
>
>> Lucky you are, Emory. I've orderend a KXV3B replacement almost 3 weeks ago at Elecraft since my former KXV3A has issues with the pin diodes. Unfortunately I've heard nothing from Elecraft since. I've got my order confirmation immediately, item on stock, usually sent within 1-5 days. Silence. Asked 2 times by email, no reply. That never happened before with Elecraft and I'm some sort of pissed recently because I'm sittin' here with a deaf KXV3A that bothers my EME work on 144.
>> 
>> I'm I alone or am I black listed?
>> 
>> Strange, '73 Udo, DK5YA
>> 
>> Am 12.06.2015 um 02:06 schrieb ejkkjh at gmail.com:
>>> One more quick follow-up.
>>> The new KXV3B works great, especially on 6 meters and just in time for
>>> this weekends contest.
>>> Thanks again... 73
>>> Emory  WM3M
>>> 
>>> 
>>> -----Original Message----- From: ejkkjh at gmail.com
>>> Sent: Thursday, June 11, 2015 7:23 PM
>>> To: jim at audiosystemsgroup.com ; elecraft at mailman.qth.net
>>> Subject: Re: [Elecraft] K3 KXV3B install problems
>>> 
>>> Thanks to Jim and Drew for the help.
>>> I talked to Elecraft support.
>>> I tried bending the pins, loosening the side and back panels, pins were
>>> just
>>> too long.  With the KXV3B lined up and in position, and with the pins
>>> behind
>>> the header, the pins touched the main board.
>>> Support said it was ok to cut the pins so I cut tiny bits off till it would
>>> go in the header.
>>> If the back was off it would probably go in easily but just too many little
>>> screws, nuts etc. to do that.
>>> Also, I think it would help if there was an instruction sheet just for us
>>> who upgrade from the KXV3A/KXV3.
>>> Now to load the new firmware..  thanks and 73
>>> Emory  WM3M
>>> 
>>> -----Original Message----- From: Jim Brown
>>> Sent: Thursday, June 11, 2015 4:12 PM
>>> To: elecraft at mailman.qth.net
>>> Subject: Re: [Elecraft] K3 KXV3B install problems
>>> 
>>> On Thu,6/11/2015 12:11 PM, ejkkjh at gmail.com wrote:
>>>> Having problems with install of the KXV3B upgrading from a KXV3A.
>>>> The pins are two long on the KXV3B, with BNC connectors up as far as
>>>> they will go in the rear slot?
>>>> I tried putting the pins in tilting the board with the BNC connectors
>>>> not out of the slot, it was too much of an angle, they will not go in?
>>>> I guess I can cut the pins shorter on the KXV3B but wanted to check on
>>>> that first.
>>>> Any help would be appreciated.
>>> 
>>> I also had a very hard time with it, and ended up driving down to the
>>> factory to let them do it. They let me watch the bench tech, who had it
>>> installed in a few seconds.
>>> 
>>> I had to do my second K3, so I had him show me. There are three keys to
>>> doing it, for me, at least.
>>> 
>>> 1) in addition removing the top cover, also remove the side panel. It
>>> makes it much easier to see when the pins are aligned with the socket,
>>> and to get your fingers in there.
>>> 
>>> 2) Begin by bending the pins slightly with a good pair of long
>>> needle-nose pliers (toward the rear panel. It doesn't take much -- 10-15
>>> degrees at most.
>>> 
>>> 3) Now, insert the BNC connectors through the opening. If you've bent
>>> the pins enough, they'll be close enough to the socket that you can push
>>> them in to mate. If you haven't bent the pins, they will be on the front
>>> side of the socket.
>>> 
>>> 73, Jim K9YC
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>> 
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