[Elecraft] new KX3 not powering on, no lights, nada!

[elecraft.poltergiest at xoxy.net]

Finally took the plunge and ordered a KX3 with all the fixings.  I live in Belize and my Mom was coming to visit so she brought it down.

I put enloop batteries in it and it worked fine for a few days, then once they got weak enough I set the internal charger up to charge them.  The next morning (this past Saturday) I was going to try a new antenna I built on the end of the dock,  I went to power it up and nothing, no lights, I held the buttons for a 10 mississippi count, nothing then tried a 30 count, nothing.  
Thought the batteries may not have charged or I knocked the ribbon cable loose.  I put them in my external charger and it ran 5 minutes before it measured “Full”.  I reseated the ribbon cable and still nothing.  
So I used the elecraft supplied power cable, connected it to my rigrunner that is powered from by my samlex power supply,  still nothing. 

I am open to suggestions.

I will call elecraft tomorrow if nothing pans out.

Thanks