[Elecraft] More Legendary Elecraft Service or "The Turning of the Screw"
Edward R Cole
kl7uw at acsalaska.net
Sun Feb 8 07:09:13 EST 2015
Well I would guess that the Elecraft folks have had a lot of
experience working on their equipment so the more "common problems
and questions" are known.
I worked in a 2-way radio shop 1991-93 and handled all the MT600
repairs (including the P200 and MT1000 which were very close to the
same radio design). After you work on several hundred of them in one
year you get to know them very well. Especially the common failures
and all the weak points in the system. Most times I could tear one
down in 2-minutes or less and fix the problem in 15-30 minutes if I
had the parts. I can still probably "field strip" one of those
radios in the dark by feel.
In our shop we did not have a parts man to place orders; each tech
maintained parts for the equipment he repaired. That worked very
well as the guy doing the fixing best knows what parts he most needs.
Later in charge of communications for a company with 180 MT-1000 VHF
HT's, I ordered a set of parts for those radios based on my
experience of the most probable failures.
Also, building a good data base with the combined experiences of all
the techs. is a great aid for customer assistance. Having good
repair flow diagrams can result. All things I have done in my past
professional life.
This is one of the things companies that get rid of the "old guys"
often fail to realize. They are loosing long years of
experience. During Y2K Cobol programmers retired 10-20 years were
called to fix the sw; none of the young "punks" knew Cobol.
-----------------------
Makes you wonder how they know such seeming impossible-to-know things.
Are there also magic potions and incantations available?
73 de Brian/K3KO
73, Ed - KL7UW
http://www.kl7uw.com
"Kits made by KL7UW"
Dubus Mag business:
dubususa at gmail.com
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