[Elecraft] KIO3B

[Gary]

I don't care, Merry Xmas everybody
Gary 

-----Original Message-----
From: "Irwin Darack" <idarack at gmail.com>
Sent: ‎18/‎12/‎2015 11:40 PM
To: "elecraft at mailman.qth.net" <elecraft at mailman.qth.net>
Subject: Re: [Elecraft] KIO3B

Thank you. Elecraft is a world leader in both workmanship and customer
service. They are true Hams designing and building products for Hams.

To them and everyone else on this reflector who truly help each other;
thank you and wishes for a warm and joyous holidays.

Irwin KD3TB

On Thursday, December 17, 2015, Jim Ewing <ewinginator at gmail.com> wrote:

> Regarding posts reflecting impatience with KIO3B deliveries, other
> displeasure:  I don't agree with you.  I have owned my K3 for about 2
> months, after researching matters fully and finally making my decision to
> buy.  As a benchmark, I also collect and operate Collins radios, which are
> works of art and evoke the character, talent, vision and elegance of Art
> Collins.  I love my K3 and greatly admire Elecraft for reasons that
> parallel why I love Collins radios and the legacy of Art Collins.  In at
> least these respects:
>
>
>
> 1.            Elecraft are people who clearly build these radios as a labor
> of love.  They operate cw (sometimes during lunch break!), do QRP, hike and
> accordingly know what’s needed to build radios that are a joy to operate –
> even outdoors and on the trail where radios are put to the greatest test.
> They come from a long line of great radios, having built the NorCal 40 and
> the Sierra, among other great radios.  I can tell from the craftsmanship,
> design, attention to detail and ergonomics, that my K3 is a labor of love.
>
>
>
> 2.            I admire their story.  I admire how Wayne Burdick left his
> day job to start this company, and how Eric also bet his assets on the
> venture as well.  They believe in and love what they do, and my K3 sitting
> in my shack always reminds me of that powerful story.  They are not
> beholden to the bankers who might encourage more massive production, corner
> cutting and expediency, next-Q profit mentality over quality.  They have
> the discipline to avoid spreading themselves too thin.  They have the
> courage to keep their focus on doing things well, even if that sometimes
> means we have to wait.  Sometimes, as here, good things come to people who
> wait.
>
>
>
> 3.            Their manual is well written, well organized, cogent, and
> pleasing-to-read – some of the best technical prose I have ever read (this
> I can say after practicing telecoms patent law for 33 years).  The manual
> is not just some random listing of buttons and features like you see in
> other manufacturers’ manuals, but rather reflects the thought, care and
> organization of someone who has put himself or herself in the operator’s
> shoes.
>
>
>
> 4.            As a builder, I appreciate the thought, competence and
> innovation reflected in how their circuits are designed, for maximum
> performance and reliability, and minimal power consumption.  I also think
> it’s great they don’t seem to feel compelled to hire a Jony Ive for the
> latest cosmetic design in order to sell radios.
>
>
>
> 5.            Their customer support is orders of magnitude above everyone
> else.  The other night, for example, I sent an email about some error
> messages I was getting, and Elecraft responded with the correct fix early
> the next morning.  Turns out I had inadvertently, in boneheaded fashion,
> hit the Config button and changed a setting.  The level of care, tact and
> patience reflected in the email, on top of the raw technical competence,
> were not lost on me.
>
>
>
> 6.            That said, I am doubly dismayed, saddened and annoyed when my
> reflector message list is fouled with the whining of people who seem blind
> to these great radios and this great company.  People who whine because
> they want whatever *right now *so they can dash off to their island without
> delay, who are cheesed because the knobs are not sufficiently shiny, who
> seem affronted by the notion of having to open their radio up to add some
> of the amazing boards and circuits offered by this best-of-planet company
> because it might mar the paint job.  I am reminded of that New Yorker
> cartoon some years ago that shows a Met Patron standing in front of a Monet
> and complaining, reflecting more on herself than on the artist.  Would you
> people please *just stop*?
>
>
>
> Thank you.
>
>
>
> Jim Ewing
>
> N4TMM
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-- 
Irwin KD3TB
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