[Elecraft] My Number one reason for wanting to buy the K3S

[Oliver Dröse]

Italian service center after checking with Elecraft (as shipping from 
Europe to Elecraft and back would cost half as much as a whole new 
KAT500 this is no option either, even if the replacement costs would 
have been considerably lower ... and Elecraft asks European customers to 
use the European service providers ... perfectly okay). But no worries, 
injurance paid it for the guy so no big loss after all for him. Just 
wanted to show that it always depends on what is defective. If you have 
several different PCBs in equipment it is certainly easier to just 
exchange single PCBs which will be cheaper as in Jim's example (or the 
K3 as another one). But it's not always that easy (as in my example) and 
might well have been the case with that Ten-Tec, too. One just has to 
put it into perspecitve ...

73, Olli

Contest, DX & radio projects: http://www.dh8bqa.de


Am 06.08.2015 um 20:06 schrieb Scott Manthe:
> Who was going to charge you that, Oliver, Elecraft or one of the 
> European service centers?
>
> 73,
> Scott N9AA
>
>
> On 8/6/15 2:02 PM, Oliver Dröse wrote:
>> Certainly depends on the board that needs to be replaced! We had a 
>> KAT500 fail recently (out of a sudden) with diagnosis CPU dead. Only 
>> cure would be to change the board, cost factor almost 600 EUR. A new 
>> KAT500 is about 680 EUR including shipping and import taxes ... no 
>> deal. :-(
>>
>> 73, Olli
>>
>> Contest, DX & radio projects: http://www.dh8bqa.de
>>
>>
>> Am 06.08.2015 um 05:19 schrieb Jim Brown:
>>> On Wed,8/5/2015 5:47 PM, Bob McGraw - K4TAX wrote:
>>>> We really don't need to bash other companies in an effort to make 
>>>> Elecraft look good by comparison - especially without knowing the 
>>>> details of the billing used for comparison.  Elecraft stands on its 
>>>> own. 
>>>
>>> I made the original comment, and I was not "bashing" anyone. TenTec 
>>> replaced an entire board and some individual components. I've had 
>>> Elecraft troubleshoot boards rather than replace them. Beginning in 
>>> the 80s, I owned and liked Ten Tec transceivers, but learned the 
>>> hard way that their service department is a profit center. I do not 
>>> believe that to be true of Elecraft. Last month, Elecraft did 
>>> replace a major board in my KPA500 because they deemed it 
>>> unrepairable. The bill was under $400.
>>>
>>> 73, Jim K9YC
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>
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