[Elecraft] My Number one reason for wanting to buy the K3S

Richard Fjeld rpfjeld at outlook.com
Thu Aug 6 09:57:12 EDT 2015


On 8/5/2015 10:19 PM, Jim Brown wrote:
> On Wed,8/5/2015 5:47 PM, Bob McGraw - K4TAX wrote:
>> We really don't need to bash other companies in an effort to make 
>> Elecraft look good by comparison - especially without knowing the 
>> details of the billing used for comparison.  Elecraft stands on its own. 
>
> I made the original comment, and I was not "bashing" anyone. TenTec 
> replaced an entire board and some individual components. I've had 
> Elecraft troubleshoot boards rather than replace them. Beginning in 
> the 80s, I owned and liked Ten Tec transceivers, but learned the hard 
> way that their service department is a profit center. I do not believe 
> that to be true of Elecraft. Last month, Elecraft did replace a major 
> board in my KPA500 because they deemed it unrepairable. The bill was 
> under $400.
>
> 73, Jim K9YC


I have had several Ten Tec transceivers and liked them for their full 
break-in. They were the first solid state radios that I remember.
I was content using my Omni, but I wanted a new radio for my last sun 
cycle.

I had trouble deciding between another Ten Tec, or Elecraft.  So, I made 
a phone call to both customer service departments and asked some questions.
It was because of those phone calls that I bought a K3.

Dick, n0ce



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