[Elecraft] Repair policy for DOA factory assembled products?

Joe Marler joema4 at gmail.com
Tue Apr 21 16:52:51 EDT 2015


Yes, unfortunately I got no response.

On Tue, Apr 21, 2015 at 3:44 PM, Ian Kahn <km4ik.ian at gmail.com> wrote:

> Joe, have you asked Elecraft what their policy is?
>
> 73 de,
>
> Ian, KM4IK
> On Apr 21, 2015 4:42 PM, "Joe Marler" <joema4 at gmail.com> wrote:
>
>> For factory assembled new products which are immediately found defective
>> or
>> inoperative upon receipt, and where this is confirmed by Elecraft support,
>> what is the repair or replacement policy? Are these submitted to the
>> repair
>> queue with all other warranty repairs?
>>
>> Joe, KQ1Q
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