[Elecraft] Import Costs from America

[Lynn W. Taylor, WB6UUT]

I think we've pretty thoroughly beaten this dead horse.

On 9/26/2014 3:09 PM, Don Wilhelm wrote:
> The Elecraft warranty and repair terms are available on the website 
> (http://www.elecraft.com/repair.htm or google for Elecraft warranty).  
> Customers who are concerned about how warranty repairs are handled and 
> how return shipping is handled can review that prior to purchase.  If 
> those warranty terms are objectionable to a particular customer, he 
> can decline to purchase.
>
> The warranty terms (including return shipping terms) are also printed 
> in each manual.  So the fact that non-US or Canada will pay shipping 
> both ways can be apparent to any prospective customer who cares about 
> that particular item.
>
> IMHO, if you are seeking a personal exception to those stated terms, 
> direct email to Eric or Wayne could be more productive than postings 
> to the Elecraft reflector.
>
> 73,
> Don W3FPR
>
> On 9/26/2014 5:08 AM, Poul Erik Karlshøj (PKA) wrote:
>> all I ask for is that *for warranty repair* that the manufacturer 
>> pays for the return shipping. I believe that is normal commercial 
>> practice (also for other US manufacturers).
>>
>> It should (hopefully) not be a big financial burden for the 
>> manufacturer. Depending of course on the quality of his product and 
>> the number of units needing repair during the warranty period.
>>
>> I did not see anyone giving a figure of how many KPA500 and KAT500 
>> units have been needing warranty repair. Maybe Elecraft could enligthen?
>>
>> /Paul OZ4UN
>>
>>
>
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