[Elecraft] Import Costs from America

[Poul Erik Karlshøj (PKA)]

Hi Jim
Yes I saw that coming, but you are missing the point.
No Jim, all I ask for is that *for warranty repair* that the manufacturer pays for the return shipping. I believe that is normal commercial practice (also for other US manufacturers).

It should (hopefully) not be a big financial burden for the manufacturer. Depending of course on the quality of his product and the number of units needing repair during the warranty period.

I did not see anyone giving a figure of how many KPA500 and KAT500 units have been needing warranty repair. Maybe Elecraft could enligthen?

/Paul OZ4UN

> Den 25/09/2014 kl. 22.17 skrev "Jim Brown" <jim at audiosystemsgroup.com>:
> 
>> On Thu,9/25/2014 10:45 AM, Poul Erik Karlshøj (PKA) wrote:
>> For warranty repair, shipping costs are higher for non US customers than for US customers first of all because Elecraft only pays the shipping both ways for US customers - even when the repair is done "locally" from Elecraft in EU (=Italy for EU)
> 
> Perhaps you would be happier with a Danish rig, where the shipping costs would be lower?
> 
> 73, Jim K9YC
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