[Elecraft] Elecraft Support & hard earned $$

[Jim AC0E]

Jim & Scott,

Well said and I concurred without reservation. I bought my K3 in August 
of 2011 s/n 5674 from K6XX
at the Rocky Mountain Division Convention in Taos, NM.
Elecraft is without equal in customer service and support.

James Douglass AC0E
On 7/8/2014 8:20 AM, elecraft-request at mailman.qth.net wrote:
> ------------------------------
>
> Message: 14
> Date: Mon, 07 Jul 2014 23:29:41 -0700
> From: Jim Brown<jim at audiosystemsgroup.com>
> To:elecraft at mailman.qth.net
> Subject: Re: [Elecraft] K3 strange power surging behavior
> Message-ID:<53BB8FD5.2040304 at audiosystemsgroup.com>
> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>
> On 7/7/2014 10:41 PM, Scott Manthe wrote:
>> >because of this forum, if you have an issue, you might very well find
>> >yourself asking the person who designed your rig if there's a way to
>> >fix it.
> Not only that, but the two OWNERS of the company read this list every
> day, and chime in with advice when needed. I've seen one of them, N6KR,
> who's the principal design engineer, work one on one with DX trips to
> solve issues, and I've had more than a few one on one engineering
> conversations with him at hamfests and online. Heck -- we can't even
> correspond with low level flunkies at the JA companies (or Ten Tec), let
> alone the guys who own the place! And both owners are active hams, I've
> worked both of them on the air.
>
> How about this for support?  There will be a bunch of K3s in the
> international WRTC competition in New England next weekend, and Elecraft
> is sending at least one of their best engineers (who was a competitor at
> WRTC in Russia 4 years ago) to support those radios. I know because he's
> my neighbor, K6XX.
>
> I've been an Elecraft owner since 2004, and bought two K3s in 2008. I'm
> very pleased with their support. EVERY radio has issues -- with
> Elecraft, there are much fewer of them, and you can get them fixed!
>
> 73, Jim K9YC
>