[Elecraft] Elecraft Customer Care Bravo!

[K5WA]

I can't say enough great things about Elecraft customer care.  Another
example popped up today when I needed a K3 DVK card shipped on an overnight
shipment so I could install it over the holiday weekend.  Of course, I
didn't submit my order on the web until 2:30 PM California time and shipping
had stopped for the day.  I called Elecraft to see if there was any chance
they could slide this small shipment out the door today via overnight
delivery and sure enough, they were able to make it happen.  I don't want to
set the expectation that something special like that could happen every time
but Elecraft (I forgot the young lady's name, Loretta maybe?)  made it
happen this time and really saved me some major stress.  I need to take this
particular K3 to the WRTC2014 next week in Boston since one of the
competitors needed a backup K3 in case their K3 went down and I volunteered
it but it didn't have a DVK (which will be needed in the competition).  Now
it will have a DVK and I owe it all to Elecraft's fantastic customer care
philosophy.
 
Awesome!
 
Thanks again,
 
Bob K5WA