[Elecraft] N6BT Antennas

[Joe Subich, W4TV]

It's not "just" his lack of response by e-mail - it's his total lack of
any feedback or ability to keep a schedule.  Last fall I ordered a Q51
in September (IIRC) with a note that I needed it at least two weeks
before CQWWSSB - a schedule that Tom had promised in the pre-sale e-mail
- "two to three week lead time" - so I could get it up in time.  The 
payment was charged to my credit card immediately - then silence for
week after week - in spite of regular inquiries.  I had to make a "non
delivery" complaint with PayPal in early November.  The antenna showed
up on my doorstep on November 21 (too late for even CQWWCW) just as the
"non delivery" complaint was due to be escalated to a charge back -
without *any* communication from Tom *at all*.

I had hopes that Natan's return to the west coast would improve the
situation but I guess N6BT will continue to be a "unreliable supplier"
- one with whom I will most certainly not do business again.

73,

    ... Joe, W4TV


On 4/10/2013 11:22 AM, Dick WIlliams wrote:
> I have dealt with Tom for many years (when he owned Force 12), and purchased
> several monobanders from him.  The one common complaint about Force 12 back
> then was exactly the same one that is "rearing it's ugly head" again.  From
> my years of dealing with Tom, I found the worst method was email; for some
> reason, he was/has/and most likely, never will be efficient with emailing.
>
> What I found (and someone else I saw just posted the same comment), was/is
> to use the old fashion telephone (probably the only way) to deal with Tom; I
> was always able to get hold of him on the "landline" and conduct business.
> Once you "command his attention" (take a "poo poo" in his in basket), he
> will ship your order quickly.
>
> Dick K8ZTT
>
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