[Elecraft] K3 utility problem

[Ed Tobias]

After doing downloads with no problems for four years I'm now running into a problem.  Using K3 utility v 1.12.3.28 the utility won't hold a connection to the K3.  No matter what the connection speed, the connection is interrupted.  Sometimes it gets as far as showing which version of the MCU is installed.  Sometimes it reaches the FPF version.  Sometimes it even gets to DSP1 and 2.  But, when I click "Send all new firmware to K3" I get a "no connection" error.  At the bottom of the utility box it continues to say "Attempting to connect to K3 on port Com8 at x speed."

I'm using Elecraft's USB/RS232 cable and that cable works fine with my logging programs, (none of which are open and they don't seem to be conflicting).  My OS is Windows XP.

Any thoughts?

Ed, KR3E