[Elecraft] K3 Problems

[chas]

Hi Gary,

I was using text decode on transmit when suddenly very few of the 
buttons on the front panel of the K3 would perform their normal 
function. Some produced no response ie - MENU and CONFIG do not work at 
all, SUB does not work at all. Many buttons produce a response which is 
completely different from their intended function.  The K3 is totally 
unusable.
I tried to install the latest firmware and got the following on the K3 
screen:

E O2OCOC
ERR DSE
Firmware failed to load

I now have a very expensive piece of equipment that is totally unusable.

I have the KAT500 on order but I am wondering if I should cancel that 
order as I will not be able to use it.

Can you please advise me of a way forward?

73 from Charles Rodgers - M0BIN