[Elecraft] elecraft office

[JP O'Connor]

Amen, brother!
To a man - and woman - the Elecraft staff are always efficient, effective,
fast, and friendly.
Even though a few people are very impatient about when "their" new widget
will ship, it is amazing to watch the process unfold and see, in the
example of the KX3, how a prototype of a very complex and bleeding-edge
device turns into a shipping product in about a year that has such a low
failure/defect rate that certain larger competitors should blush. Getting
one advanced new radio working well is hard... scaling up volume and
getting hundreds of them out the door and working well when they leave is
quite another matter! The vast majority of us (99.9%) are VERY thankful
that Elecraft "sticks to their guns" and does things the right way, not the
quick "I want it now" way. I don't know how Wayne, Eric, and other
participating Elecraft staffers stay so calm and polite in the face of some
of the posts we see here, and especially as are seen on the KX3 Yahoo
group. The fine folks who answer the phones and emails are certainly to be
commended as well.
Thank you all!
73 de WF4Z
(Hopefully this OT thread will not get too long. After a few posts, the
point will likely have been made.)


On Thu, May 24, 2012 at 12:37 PM, Robert Galambos <va3bxg at gmail.com> wrote:

> wayne/eric
>
> i know others have said this, but i think a pat on the back from us
> customers to your office staff can not be repeat enough times.
>
> so what i think would be nice if  you forward to them all the comments (i
> hope)that will follow, so they know they are appricaited
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