[Elecraft] K3 AGC improvements (MCU rev 4.50 / DSP 2.74)
Bill Frantz
frantz at pwpconsult.com
Mon May 7 22:25:17 EDT 2012
As a retired software developer, what amazes me is the way Wayne
and company are performing their beta test. No NDA. It looks
like almost anyone can sign up. Problems and future intentions
are discussed in a public forum. I am blown away that a company
would act this way. It is very refreshing.
Cheers - Bill, AE6JV
On 5/7/12 at 14:41, esteptony at gmail.com (Tony Estep) wrote:
>This is a real-life example of a terrific attitude toward customer
>satisfaction. When this issue was first raised, the company could have been
>defensive and simply asserted that there was no problem -- those of us who
>have been doing this for a while can easily think of nearly identical
>situations wherein other ham manufacturers have done exactly that. Indeed,
>there were comments on this reflector offhandedly dismissing the queries
>about "signal mush." But not from the design team; they took it to heart
>and dug through the problem with a serious desire to replicate it if
>possible, and to figure out the source and attack it. And did it right in
>the middle of the big production crunch with the KX3, and with no specific
>financial payoff in mind. The payoff is in knowing that no stone has been
>left unturned to make the K3 the best DX/contest machine it can be, and
>that the hams who appreciate that will spread the word.
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