[Elecraft] Elecraft rocks!

[richard allen]

I got my invoice last Wednesday for my kx3 and immediately called to change my shipping to next day air since I needed to leave Thursday for Hamcomm in Plano and my contest QTH for the weekend June VHF contest.

Well, when I got my shipping notice Friday it was marked to be sent UPS Ground and would be delivered Thursday nite.

After I calmed down I tried over the weekend to get UPS to change the delivery to will-call at the UPS center in the next town.  I was hoping to be able to pick it up on my way out to Dallas.  No such luck.

The great part: I called Elecraft at 8:20 their time this morning and talked to Madelyn to see if she could get the delivery changed to will-call.

She called me back about 20 minutes later and told me she had cancelled my shipment and sent me another kx3 overnite as I had requested.  Now, that is service!  Great job Madelyn and Elecraft!

Richard W5SXD