[Elecraft] UPS has lost my KX3 :-(

[Wes Stewart]

Lately UPS has not been very, very good...

I ordered a speaker from a company in Las Vegas, NV; I'm in Tucson.  It was shipped on July 2 and scheduled for delivery on July 5, according to UPS' own tracking data.

On the morning of July 5, it was "Out for delivery".  Imagine my surprise to see later in the day, "Business was closed, will try again tomorrow."  I'm not a business but a residence and I was home all day.  I called their 800 number and requested a call from the local office.  

When they called, I got profuse apologies for their mistake, promises that "heads would roll" and that I would get my shipment the following day without fail.  If that were the case, I wouldn't be writing.

The next day, according to the tracking info, my "business" was again "closed"... twice.  Another telephone got the same canned response and "I'm sorry, you won't get it until next week."  So my package due on July 5 arrived on July 9.

I could have driven to Vegas for the weekend and picked it up.

Wes  N7WS

--- On Fri, 7/27/12, Jack Berry <we5st at yahoo.com> wrote:

From: Jack Berry <we5st at yahoo.com>
Subject: Re: [Elecraft] UPS has lost my KX3 :-(
To: "Fred Smith" <mfsj at mo-net.com>, "'Frode LA2RL'" <la2romeolima at gmail.com>, "Elecraft at mailman.qth.net" <Elecraft at mailman.qth.net>
Date: Friday, July 27, 2012, 11:42 AM

UPS is very, very good at their business. Bet you have it tomorrow! 
Imagaine how surprised the other person is that they received a radio and not clothing!

God Bless & Best 73!
Jack - WE5ST


 

________________________________
 From: Fred Smith <mfsj at mo-net.com>
To: 'Frode LA2RL' <la2romeolima at gmail.com>; Elecraft at mailman.qth.net 
Sent: Friday, July 27, 2012 11:16 AM
Subject: Re: [Elecraft] UPS has lost my KX3 :-(
  
That my friend is very hard to understand I'm sure, hope you get it sorted
out soon.

73,
Fred/N0AZZ

-----Original Message-----
From: elecraft-bounces at mailman.qth.net
[mailto:elecraft-bounces at mailman.qth.net] On Behalf Of Frode LA2RL
Sent: Friday, July 27, 2012 10:54 AM
To: Elecraft at mailman.qth.net
Subject: [Elecraft] UPS has lost my KX3 :-(

Hi,

Since I received my UPS tracking code last week I have been following the
parcel's track through the US, arriving in Germany and then going through
Denmark and Sweden before arriving in Oslo, Norway yesterday. The expected
delivery was next Monday before the end of the day. However, today the
postman arrived with a big parcel from UPS with my name, address and the
correct UPS tracking code for my KX3 shipment. I hurried inside to open the
box and almost had a heart attack. The box is full with clothes. I have got
the wrong box and somebody else has got my KX3, :-(

UPS says there must have been a mix of two or more shipments along the way.
They will send me a new address labels for the box I have received and I
hope they manage to trace the person who has got mine.

A long wait just became even longer.

73's from a sad ham,
Frode, LA2RL
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