[Elecraft] Customer Service

[Michael Raskin]

Last Saturday, after assembling my new KPA500, I plugged it in and immediately blew a fuse.  I asked for suggestions on this reflector and, in less than 15 minutes, Ron sent me an email outlining what I should check.  Sure enough, I had reversed the gray and brown wires (poor eyes) on the PS board.  Corrected them and life is good.  How many manufacturers can give a response like that?  Thanks, Ron, for your help and making "fun" ham radio products.  Have built the K3, P3, KPA500, and anxiously waiting for the KAT500.

73,
Mike, W4UM
Florida Contest Group
Mid Florida DX Association
South Florida DX Association