[Elecraft] No Response From Elecraft

[Wayne Burdick]

Mark Bayern wrote:

> Interesting, but certainly not my experience with Elecraft.

It's unusual for it to take more than half a day for us to get back to  
a customer on a service issue. But it can happen sometimes if we're  
short-handed or have a higher work load. Today most of the technical/ 
support staff is at a long lunch meeting, but I've already contacted  
them by cell phone, and this customer's issues will be dealt with when  
they return.

I can understand how he feels. I've had my share of things go wrong  
with new products, and it's no fun being on either side of the  
equation. Fortunately it's rare in our case.

73,
Wayne
N6KR